Questions to Ask Your Security Provider

"Can you integrate security system(s) with our existing infrastructure?"

"Do you support open APIs for custom integrations?"

"What happens if we change providers?"

"How does your proposal ensure regulatory compliance?"

"How can I get automated reports from my security system?"

"What certifications do your engineers hold?"

"What are your guaranteed response times?"

"Do you offer 24/7 technical support?"

"How do you handle system updates and maintenance?"

"How does our system scale with our growth?"

"What does the technology roadmap for my system look like?"

"Can we add sites/features without major upgrades?"

"What are the hidden costs beyond initial installation?"

"How do you handle obsolescence?"

"What's included in your maintenance agreements?"