SECURITY SOLUTIONS FOR THE HOSPITALITY SECTOR
Keeping guests, staff, and property safe with discretion
For 15 years, Evolution has been working with hospitality clients to provide integrated security solutions and services that improve visitor experience while also offering full protection. We know that good hospitality security should be inconspicuous to guests but ready to act right away when needed.
Evolution offers security solutions and services that keep your property, people, and reputation safe without ruining the welcoming atmosphere that is so important to your success.
Why Evolution is the First Choice of Hospitality Leaders
Understanding What Hospitality Needs
Evolution has a lot of experience in the hospitality industry, and we have learnt that security should enhance the guest experience, not detract from it. Our solutions and services deal with the specific problems that hospitality venues face:
Discrete protection that doesn’t affect the ambience
Ensuring staff safety without having security guards around
Protecting assets across multiple touchpoints
Requirements for 24/7 operations
Security integration with hospitality management systems
Compliance with licensing and safety regulations
Proven Skills in Hospitality
Our track record demonstrates consistent success:
Implementations in high-end hotels, boutique properties,
and groupings of restaurantsZero impact on guest satisfaction scores
Significant reduction in losses and better staff retention
Seamless integration with existing operations
Long-term partnerships averaging 12 years
Integrated Security Excellence
Evolution offers a full range of tailored security solutions and services for the hospitality industry, including:
Access control systems that work with mobile keys
CCTV that is hidden and has smart analytics
Staff safety and panic alarm systems
Point-of-sale integration for loss prevention
Protection of the perimeter and public areas
Compliance management and reporting
Getting Results Without Compromise
A hotel chain contacted Evolution because their previous security systems had become dated, and made the place feel unwelcoming, which was affecting both guest satisfaction and staff morale.
The combined solution delivered:
Loss reductions in the first year
Improvement in personnel retention
No more concerns from guests about security
Full compliance with all regulatory requirements
Return on investment (ROI) in seven months
“Evolution’s discreet solutions helped cut our losses and made the guest experience better at the same time. We haven't had any complaints about security since, and staff feel safer and more trusted.”
Director of Operations for Hotel Group
Complete security services for the hospitality industry
Complete security services for the hospitality industry
The risk assessment and security planning team at Evolution know how to keep venues safe without being too strict. Our evaluations cover:
Mapping out the guest journey for discrete protection
Risks to staff safety and lone workers
Protecting assets without visible deterrents
Compliance requirements across multiple regulations
Brand standards and ambiance preservation
Discrete Technology Solutions
Our security solutions are designed to work well but not be seen:
Matching hardware to the decor of the room
Biometric access to areas behind the scenes
Intelligent analytics for managing queues and occupancy
Integrating security solutions with property management systems
Solutions for mobile access to make things easier for guests
Smooth Implementation
Evolution's approach to implementation respects the way hospitality businesses work:
Installation during times when there aren't many people around
Zone-by-zone deployment keeps service going
Rapid commissioning and handover
Full training for all personnel
Support after implementation
24/7 Support Services
Evolution's assistance never stops, just like hospitality:
Technical help available 24/7
Quick response to urgent requests
Remote diagnostics and support
Programs for preventive maintenance
Regular optimisation of systems
Meeting Hospitality Compliance Requirements
Evolution helps hospitality businesses deal with complicated rules and regulations:
Regulatory Frameworks
Fire Safety requirements
Health & Safety regulations
Food hygiene security protocols
Data Protection & Payment Security
GDPR compliance for guest data
PCI DSS for payment security
Data retention policies
CCTV operation that follows privacy rules
Automated Compliance Management
Monitoring and reporting on occupancy
Records of training for staff
Audit-ready documentation
Employee-Owned Partnership
As a business owned by its employees, Evolution offers hospitality partnerships unique benefits:
A service-oriented mindset that complements the concepts of hospitality
A long-term commitment to the success of clients
Personal accountability at every level
Understanding of reputation importance
Investment in discrete, effective solutions
Our 260+ employee-owners know that keeping your guests and venue safe directly impacts their own success.
Venue-Specific Solutions
Hotels & Resorts
Control of guest access to floors
Integration of mobile keys
Security for the luggage room
Special protocols for the executive floor
Protection for the spa and leisure area
Bars and Restaurants
Discrete entrance monitoring
Till fraud protection
Terrace and ‘outside area’ security
Access control for the kitchen
Operations in the Back of House
Control of access to staff areas
Access permissions depending on time
Reporting on audit trails
Conference & Event Venues
Access control that can scale for big events
Protection of the VIP area
Managing the movement of people
Temporary access credential solutions
Protecting equipment
The Evolution Partnership Approach
Evolution works directly with clients in the hospitality industry to provide security that improves rather than gets in the way:
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A full evaluation of how present security affects both the guest experience and staff operations.
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Making a security architecture that keeps people safe while keeping the atmosphere and service flow.
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Carefully planned deployment that has minimal effect on operations and keeps service quality high.
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Regular reviews make sure that your security keeps up with new threats whilst maintaining discretion.
