End-to-end service excellence

Evolution’s team of consultants and engineers are qualified to the very highest level, working with clients with different experiences of risk, from high-end government and critical infrastructure, to large commercial or industrial complexes. The quality of our solutions conforms to and exceeds the most stringent standards, and we have a developed understanding of i-LIDS, CPNI, ATEX and a host of other guidelines, benchmarks and directives to work in the highest of high-security environments.

Our design, installation and commissioning skills are complemented by a dedicated service and maintenance capability, so whether it’s a technology installed by Evolution, or a legacy system from a third-party provider, we have the proven reputation and ability to help you to optimise your systems’ performance and manage your ongoing costs.

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case study

“We can safely address the daily challenges we face knowing that we have a trusted partner in Evolution to support us.”

Senior Security Manager, Global Operations
Social Media Giant


 

dedicated team of professionals

At Evolution, we have a dedicated team of service and maintenance engineers, meeting the needs of our customers across the UK & Ireland and further afield through our Worldwide security partners, 24/7. Our field and office based engineers are of course highly qualified, highly skilled and highly trained on the latest manufacturers’ equipment and their training is regularly refreshed in-house. Our engineers have the highest levels of security clearance (all SC and many DV cleared) enabling them to work in the most sensitive environments and giving you complete peace of mind.


in-house TECHNICAL support

To compliment our engineers, we also have a dedicated Technical Support Team, led by our Technical Director. Our in-house team provides customers with immediate access to help on some of the more technical aspects of your security and fire installation, managing the highest level of software upgrades and providing remote diagnostic support to ensure minimum downtime and maximum system availability.

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innovation in thinking

Our teams not only provide service and maintenance, they go further. We advise our clients on new technology and thinking, and appropriate modifications or upgrades that may further enhance systems’ reliability and performance, reduce energy consumption and ultimately reduce your service and maintenance costs.


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Simple pricing and contracts

Our clients enjoy simple contracts and transparent pricing matched to Key Performance Indicators (KPIs) and Service Level Agreements (SLAs). Whether you want a standard or fully comprehensive service, a project or annual fee, we can tailor our services to meet your requirements, across single and multiple sites.


 

Management and control

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We look after the people who look after you. Not only do they receive the frequent training but we also monitor their performance to ensure you are receiving a best-in-class service. We also protect our staff by tracking their vehicles, to keep them safe on the road, and to help give you a full audit of our services.

Please download our brochure here.

If you would like to know more about how Evolution can help you, please contact us.